The following is an important list of Frequently Asked Questions to help you plan
your vacation or business trip. You can find instant answers to many common questions
here but please don’t hesitate to call us at (877) 876-5274 if you cannot find your
answers or would like clarification on any of these points.
Am I better off waiting for a last minute special to obtain the best price rather
than booking too early for a cruise?
As you can imagine, the cruise lines want to be sure that early bookers are rewarded
rather than punished. It is always their mission to offer the lowest fares early
and raise them as supply and demand allows. Sometimes there are promotions and last
minute specials that will lower a cruise cost to a level below a previous booking.
However, as long as you have booked your cruise with as astute professional (such
as us), you will be lowered into the lower offering when applicable. Moreover, last
minute specials are often tied to restrictions including capacity, lack of air options,
lack of preferred dining options, and other elements that can be undesirable. We
certainly book travelers on last-minute trips on a regular basis, and we receive
literally hundreds of specials from various vendors on a daily basis. But we highly
recommend booking as early as you feel certain of your most preferred sailing or
tour
Is it less expensive to book directly with a cruise or tour line rather than through
a travel professional?
Travel vendors are well aware of the fact that travel professionals are worth the
built-in fees that we are paid by all major travel vendors, such as the cruise lines,
tour companies, etc We provide the local presence of a knowledgeable professional
to help potential clients sort through the maze of options. Our people are all highly
experienced and possess a great deal more knowledge that most reservation agents
for a cruise line, for example. We also serve as a valuable advertising and marketing
arm. Additionally, we are much better positioned to form and manage large groups.
Thus, our vendors are very careful to never allow a transaction to be any less money
when booking direct than when booking through a professional.
What are the ID requirements?
Most cruise lines offer you the ability to make your reservations through the cruise
line, but there is an add-on charge of $30 - $50 in order to allow the traveler
to choose their own flights rather than leaving the flight itinerary up to the cruise
line.
We mention the term “most cruise lines” several time throughout this Q&A information.
This is because although all major, large-ship cruises adhere to many common principles
and procedures, many luxury, specialty, or adventure cruises; some of which are
among our highest recommendations, deviate a bit on both ends of the pendulum
What if I want to add a passenger to my room, change a name, or make some other
type of change after I've booked?
Prior to final payment, you may perform all of the processes listed above as long
as the options are still available. However, circumstances may prevent some things,
and name changes are never allowed on the major airlines unless the flight was purchased
by a wholesaler in a category titled “bulk” air
How early, prior to departure, can I board a ship?
Normally, you can board the ship 4-6 hours prior to departure. Food, beverages,
and most other onboard amenities are also normally available. Your first full service
meal is usually dinner on the day of departure
How easy is it for people to get in touch with me if necessary on a cruise?
Most ships have faxing and/or internet services available in addition to the ability
to make emergency phone calls from the ship. Cell phones will usually work on board
from the US ports of call. In other countries, local cell phones are often available
for purchase and/or use at a reasonable price.
In addition to having internet cafes, many ships are now offering wireless internet
access that can be accessed from your own laptop from various hotspot locations
throughout the ship.
What type of electrical connections will I have in my cruise cabin?
Most cruise lines offer 110 volts (US default), 220, and others. We do recommend
bringing adaptors when sailing on cruise lines that do not market heavily to the
US market . Depending on the cruise line, hair dryers are often supplied
Are most cruises all-inclusive?
The vanilla version of all-inclusive means all you can eat and drink, as well as
entertainment, beach toys, etc. Most cruises do not include alcoholic or soft drink
beverages, gratuities, shore excursions, or many other onboard purchases that you
may choose to make. All things mentioned above are reasonably priced on the ship,
and everything absolutely necessary to have on a cruise is included except for gratuities.
The average amount of money spend on a week long cruise including gratuities, drinks,
excursions, and other offerings ranges between $300 - $400 per person per week.
This does not include clothing or other personal items purchased on or off the ship,
and it also does not include what people choose to donate to the casinos
How easy is it for people to get in touch with me, if necessary, on a cruise?
Most ships have faxing and/or internet services available in addition to the ability
to make emergency phone calls from the ship. Cell phones will usually work on board
from the US ports of call. In other countries, local cell phones are often available
for purchase and/or use at a reasonable price.
In addition to having internet cafes, many ships are now offering wireless internet
access that can be accessed from your own laptop from various hotspot locations
throughout the ship
How much should I pay for gratuities on a cruise?
Beverages usually have 15% added right on to your bill at the time of serving. Other
than the automatic gratuities, you will not be expected to tip any onboard staff
member until the end of your cruise. Off the ship, tipping excursion guides is typically
deserved and expected. Staff members that are accustomed to gratuities include the
dining room maitre d’, server, server assistant, and cabin attendant. Many cruise
lines are now adding gratuities onto your ship charge because you do not always
have the same servers with open seating. However, you still reserve the right to
deduct from this charge if you feel that your service did not merit the gratuity.
Cabin attendant gratuities are recommended to be $5-$7 per person per day
I have special dietary and medical needs; can the resorts and/or cruise lines accommodate
my needs?
Dietary restrictions are often fully accommodated. Most cruise lines have excellent
medical facilities including an MD and RN on call 24 hours a day. Many land resort
areas also offer good medical and dietary accommodations- based on location. Handicapped
persons will find that cruises are among the most accommodating ways in which a
handicapped person can travel as most cruise lines have rooms built for persons
with wheelchair needs.
I am a jazz enthusiast; do most cruises have jazz among their entertainment venues?
Modern, large ships have several different forms of live entertainment going on
simultaneously in several different areas including rock, jazz, country, stage entertainment,
and many other varieties. Additionally, there are theme cruises that highlight specific
areas of interest and include world-renowned celebrities in specific fields, such
as sports, ballroom dancing, opera, etc. Theme cruises take place in ships of all
sizes. In working with groups on small ships, we have served as the catalyst for
creating specific themes
I am afraid that my children will be bored. How good are the children's programs?
This is another area where it is much easier to lump the major cruise lines together,
but not as easy to generalize with land offerings.
Both you and your children will be very pleasantly surprised with the many things
to do onboard cruises including the programs designed especially for children of
all ages and teenagers. There are rooms and activities sectioned off for various
age groups. The only problem that you will likely have in this area is that your
children will want to spend most of their time with their newfound friends. Many
land resorts’ children programs are at least as good as the cruise programs
Do you recommend a specific cruise line of tour company?
There are certainly some choices that we recommend that you do not use for various
reasons; some specific to individual desires. Beyond that, we will help you as much
or as little as you desire in matching your needs and interests to specific offerings
that are good values and matches to the information that you have provided us with.
One of the most satisfying elements of the travel profession is when we present
an option to a client that he hadn’t thought of, and they go with it and return
home feeling very grateful for our suggestion